INTRO CLOUD
Client account Search

Information security

Incident response and recovery

Contain attack impact, investigate events and restore affected systems through a controlled process.

Discuss a project
Log AnalysisEDRBackup RecoveryForensics

We help organise response to a suspected or confirmed incident. Affected assets and available evidence inform containment actions balanced against business continuity.

Recovery follows checks of selected sources and remediation of known causes. Actions are recorded and recommendations prepared; investigation depth depends on available logs, system condition and when assistance begins.

Incident response and recovery

Who it is for

  • Companies facing suspicious activity, compromise or system disruption

Incident response and recovery

Challenges we address

  • The incident scope and safe recovery sequence are unclear

Incident response and recovery

What is included

  • Initial assessment and containment planning
  • Event collection and affected-system analysis
  • Recovery and recurrence reduction measures

Incident response and recovery

What you receive

  • Incident timeline and action record
  • Recovery plan and recommendation report

How we work

  1. 01

    Discovery and scope

    We assess the current environment, requirements and constraints. Priorities include: The incident scope and safe recovery sequence are unclear. We agree on scope and acceptance criteria.

  2. 02

    Design and implementation

    We design the solution and carry out agreed activities: Initial assessment and containment planning; Event collection and affected-system analysis; Recovery and recurrence reduction measures. Changes are checked before entering the production environment.

  3. 03

    Validation and handover

    We validate agreed scenarios, record limitations and hand over documentation. Project timing follows discovery; support hours and response targets are defined in a separate agreement.

How pricing works

Costs depend on scope, urgency, available evidence, system count and agreed working coverage.

Get a consultation

Common questions

Should all servers be reinstalled immediately?

That depends on the situation. Reinstallation may destroy evidence needed for analysis; data preservation, containment and recovery priorities should be agreed first.

FROM IDEA TO SOLUTION

Let’s discuss your challenge.

We will explore the details and propose the right scope of work.

Incident response and recovery

Fields marked with an asterisk are required.

Enter your name.
Enter a valid email address.
What are you interested in?
Incident response and recovery
Describe your challenge in at least 10 characters.